HYPERX 30-DAY SATISFACTION
Returns & 2-Year Warranty Policy
30-Day Hassle-Free Returns
Full refund for peripherals in original box
2-Year Hardware Warranty
Factory replacement for manufacturing defects
Free Tech Support
Expert firmware, audio and NGENUITY help
30-Day Hassle-Free Returns
You may return any HyperX gaming peripheral within 30 days of delivery for a full refund to your original payment method. Returned items must include original packaging and all detachable cables, microphones, and dongles.
2-Year Global Manufacturer Warranty
HyperX peripherals are engineered for rigorous esports play and backed by a 2-Year Limited Manufacturer Warranty covering all internal hardware, switch, and driver defects.
Simple Warranty Claim Process
Contact our dedicated support specialists with your proof of purchase and serial number. We provide free prepaid shipping labels for all approved warranty replacements.
Need Personal Assistance?
Our official HyperX Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.
Contact: [email protected] | 1-844-464-9737 (Mon-Fri 6AM-6PM PT)